Cruise Nation Reviews

Cruise Nation takes pride in offering the best priced cruise holidays. They have a Best Price Guarantee where they check their prices against leading competitors or cruise lines for a like for like product and guarantee that their price is the best available at the time of publish. If you find a lower price on a like for like fully ATOL protected, ABTA Bonded cruise package holiday within 24 hours of booking, they offer to either match the price and refund the difference in holiday price plus a £25pp future cruise credit applicable to a future cruise holidays of 7 nights or more booked through them, or cancellation and full refund of all monies paid to them plus a £25pp future cruise credit applicable to future cruise holidays of 7 nights or more booked through them. The Best Price Guarantee applies to ‘Cruise Nation Smart Holidays’. These holidays are fully protected by ATOL and ABTA bonded by them. Self-Packaging is exempt. You can submit a claim by contacting Price Match Services Department within the 24-hour deadline. The lower price holiday must be available to book and visible on their competitor’s website at the time you contact them, make sure it is for the same cruise line, ship, sailing date, cabin type and grade, hotel, airline & flight routing (if applicable). Once they have received a complete and accurate claim form and verified your claim, they will notify you by email with one of the options stated above. The option given to you will be at the sole discretion of Cruise Nation.

To book a cruise with Cruise Nation, you can use their online booking platform. This allows you to book your perfect cruise holiday, including flights and hotel stays, without having to pick up the phone. The booking process is quick and easy. Simply look for the book online button in your search results. This method saves you time and there are no booking fees when booking on their website. If you need help with the online booking process, Cruise Nation provides a handy video tutorial on their website that explains everything you need to know.

Cruise Nation is a travel agency specializing in cruise holidays. They have been serving customers for over a decade and are known for their competitive prices. Customers have praised the customer support team for their helpfulness and efficiency. They offer a variety of cruise destinations including the Caribbean, Far East, and Alaska. However, some customers have expressed dissatisfaction with changes to their itineraries and the company's response to these issues. They also offer a Best Price Guarantee, ensuring that customers receive the best deal possible. Please note that this information is based on customer reviews and may not fully represent the company's offerings.

Cruise Nation works with many of the world's most respected cruise lines to bring you exclusive, best value packages. Some of the popular cruise lines that Cruise Nation offers include Royal Caribbean, P&O, Celebrity, and MSC. They provide a diverse range of deals to suit different budgets, dream destinations, and holiday styles. This includes cheap mini cruises, great prices on last-minute cruises, and all-inclusive luxury deals. So, whether you're looking for a low-cost cruise deal or an all-inclusive luxury package, Cruise Nation has got you covered.

To book a cruise with Cruise Nation, you can use their online booking platform. This allows you to book your perfect cruise holiday, including flights and hotel stays, without having to pick up the phone. The booking process is quick and easy. You simply need to look for the book online button in your search results. This method saves you time and also money as there are no booking fees when booking on their website. If you need help with the online booking process, Cruise Nation provides a handy video tutorial on their website which explains everything you need to know.

At Cruise Nation, the balance of your holiday is due to be paid 16 weeks before departure. If you book within 16 weeks of departure, full payment is required at the time of booking. You can pay your balance by visiting the 'view my booking' section of their website. Please note that they cannot accept any payment by means of an American Express card. To access your booking, you will require the booking reference starting HTR or HAY, along with the lead passengers’ surname and date of birth. Payments can also be made by contacting their after-sales service department on 01792 705301. If your Cruise Nation reference number starts with 'HTR' or 'HAY', payments can also be made by bank transfer. The bank details vary depending on whether your Cruise Nation reference number starts with 'HTR' or 'HAY'. The account name for both is Hays Travel and the bank name is Barclays Bank. The account number and sort code differ based on the starting letters of your Cruise Nation reference number. For 'HTR', the account number is 73258505 and the sort code is 20-83-69. For 'HAY', the account number is 70454818 and the sort code is 20-83-69. The deposit needed to secure the price can vary due to several factors made at the time of booking.

Cruise Nation's Return Policy is as follows: In order to cancel your Cruise Nation holiday, they must receive a request from the lead passenger in writing stating your booking reference number. You can either e-mail cancellations@cruisenation.com or write to them at the following address: Cancellations Department, Cruise Nation Global HQ, Ferryboat Close, Swansea, SA6 8QN.

As for the Shipping Policy, Cruise Nation acts as agents of Hays Tour Operating Limited (ATOL 10531) when they package your holiday. Many of the flights and flight inclusive holidays on their website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holidays and travel services listed on their website. When you buy an ATOL protected flight or flight inclusive holiday from Cruise Nation, you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. They, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither they nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you).